上海滬通閥門科技有限公司（原上海滬通閥門廠）保證符合：合同、標書規定的質量、規格、型號、材質及性能要求，保證閥 門設備經正確安裝、正常運行和保養，在其使用壽命內具有滿意的性能。設備制造完成后，公司對質量、性能要求按合同、標 書規定進行詳細而全面的檢查，質量達到要求，并出具產品合格證、檢驗記錄。并通知買方來公司檢查和驗收設備，或直接發 送需方目的地。閥門設備保質期為安裝調試合格后 12 個月。保質期內，公司對設計、工藝、材料的缺陷而發生的任何不足或 故障負責，設備更換、維修所涉及的有關費用及由此引起的相關損失由公司承擔，同時相應延長更換和修補零件的質量保證期。 隨著市場經濟的深入發展，市場的競爭日趨激烈，用戶對產品的要求也越來越多，并且對售后服務方面的要求也越來越高，為 此公司質量管理部門為適應市場發展的要求專門設立售后服務組、配備了多名專業服務人員負責處理產品售后服務事宜。同時 在內部質量管理方面也作了多方努力，各項質量活動實行標準化、程序化、規范化管理。更進一步完善公司閥門產品的售后服 務，特向用戶承諾：
2、我公司保證出廠的產品均按有關國際和國家標準及合同、標書規定生產和檢驗，不合格的產品決不出廠。保證嚴格履行、 兌現產品三包，嚴格執行國家工業產品售后服務有關規定，對出廠產品自發貨日起的十二個月內，在產品說明書規定的正常操 作條件下公司將負責質保期限內質量完好，運轉使用正常。
3、用戶對我公司產品提出質量異議，保證接到用戶提出異議后，24 小時內作出處理意見。若需現場解決的，保證及時派出專 業技術服務人員，并做到質量問題不解決服務人員不撤離。對每次用戶反饋的產品質量問題及處理結果公司將予以存檔。
Shanghai hutong valve technology co., LTD. (original shanghai hutong valve factory) ensure that they meet: contract, quality and specifications stipulated in the tender document, model, material and performance requirements, ensure the normal operation of the valve equipment by the correct installation, and maintenance, has a satisfactory performance in its service life. Equipment manufacturing is completed, the company to the quality and performance requirements stipulated in the contract, bid a detailed and comprehensive examination, quality requirements, and issue the product certificate, inspection records. Inspection and acceptance of the equipment and notify the buyer of the company, or directly to buyer's destination. The valve equipment warranty for 12 months after installation and debugging qualified. Warranty period, the company for the defect of design, process, materials and was responsible for the any inadequacy or failure, equipment replacement and maintenance of the related expenses involved and the resulting losses shall be borne by the company, at the same time corresponding quality guarantee period of extension of the replacement and repair parts.
With the further development of market economy, market competition, more and more requirements for products and is becoming more and more high to the requirement of after-sales service, for the company quality management department in order to adapt to the requirement of market development set up after-sales service, is equipped with professional service personnel shall be responsible for handling matters of product after-sales service. At the same time has also made many efforts in internal quality management, standardized quality activities, procedural and standardized management. Further perfect the valve products after-sales service, commitment to users:
1, products with inspection certificate of quality and instructions, to ensure that users can correct installation and use of the products of our company.
2, our company guarantee the factory's products are in accordance with relevant international and national standards, tender and contract regulations, production and inspection, unqualified products will never leave the factory. Guarantee strictly fulfill and deliver products three guarantees, strictly implement the relevant provisions of the national industrial product after-sales service, to the factory products within 12 months of the consignment, under normal operating conditions prescribed by the product manual company will be responsible for the quality warranty period in good condition, with normal operation.
3, users, the quality of the products of our company, guarantee after receiving the user object, to deal with in 24 hours. If need to the scene to solve, ensure timely send professional service staff, and quality problem is not solved the evacuation of the service personnel. For each user feedback of quality problems and the result of processing company will be archived.
The above three points is my company's commitment to after-sales service. Sincerely welcome the broad masses of users to comment, and precious opinion with reference to improvement. Sincerely hope to cooperate happily, and create a win-win!